The four stages of Code Review Feedback - DAWA

Posted written by Paul Seal on February 02, 2017 Tips

About this post

This post teaches you about the 4 stages of feedback, and uses an example of a code review.

Once you have read this you will be able to identify these stages in your working life, and sometimes in your home life too.

The Feedback

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Stage 1 - Denial

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Denial is the first stage. Bob doesn't like being told where he has gone wrong. Especially in a code review. Bob is not good at receiving feedback.

Stage 2 - Anger

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Anger is the next stage, Bob is mad at being given this feedback, after having denied it in the first instance, he is dwelling on it and it is making him more angry.

Stage 3 - Withdrawal

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After anger comes withdrawal. Bob will try his best to avoid talking to or even being around Dave.

Stage 4 - Acceptance

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After researching the SOLID and DRY principles, Bob has realised that Dave was right, and that he was only trying to help him. Bob will start being around Dave again, and possibly even start talking to him.

Summary

Keep these stages in mind. DAWA for short. See if you can notice them in your work or home life.
Some people skip stages, perhaps, they go from Denial, straight to Withdrawal.

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